Courierly Terms of Service

Last updated: September 23, 2026

1. The service

Courierly delivers notifications generated by automations you configure (yours or third-party tools you connect). We act as a delivery layer: we send you the messages your configured automation produces, and relay any reply you send back to your own email address. We do not generate, read, or control the underlying content of your source data (e.g. email, calendar), nor do we interpret or act on the content of your replies.

You choose how your notifications are delivered: by email, by text message (SMS), or both. Email delivery is included in the standard plan and requires only that you confirm your email address. Text message delivery is optional, requires your separate consent, and requires you to verify a U.S. mobile number. You can use Courierly without ever electing text messages.

2. Eligibility

You must be at least 18 years old and provide a valid email address to use Courierly.

If — and only if — you elect text message delivery, you must also have a valid U.S. mobile number: Courierly's text messaging is currently available to U.S. phone numbers only. This requirement does not apply to subscribers who receive their notifications by email.

3. Your account

  • You're responsible for keeping your API key confidential. Anyone with your key can send messages through your account.
  • You may request a new API key at any time, which immediately revokes the previous one.
  • You're responsible for the accuracy of the email address and any phone number(s) you provide.
  • Your email address identifies your account. We deliver notifications to it only after you confirm it by opening the link we email you.

4. Additional phone numbers

You may add additional numbers to your account to receive the same messages as your primary number, subject to an additional charge per number (see pricing at signup). You may only add a number belonging to a person who personally completes the verification process for that number. Adding a number on behalf of someone who has not personally consented, or who does not wish to receive messages, is a violation of these terms and may result in account suspension.

5. Two-way messaging

If you reply to a Courierly message, we relay the content of that reply to the email address on your account, unmodified. Replies draw from the same monthly message-segment allowance as the notifications you receive — the two share one pool, so a high volume of replies can leave fewer segments available for outbound notifications within a billing period, and vice versa. We do not guarantee that any action will be taken as a result of your reply — what happens next depends entirely on automations you control outside of Courierly. We are not responsible for delays, errors, or outcomes arising from how your own automation processes a relayed reply.

6. Acceptable use

You agree not to use Courierly to:

  • Send content to anyone who hasn't opted in to receive it
  • Add an additional number without that person's direct consent
  • Send unlawful, harassing, or abusive content, including in replies
  • Attempt to circumvent rate limits or use the service as a general-purpose SMS relay for unrelated content
  • Send images or files to your Courierly inbox that you do not have the right to share, or that are unlawful

We reserve the right to suspend or terminate accounts that violate these terms, including via automated rate-limiting and abuse detection.

7. Message delivery

SMS delivery depends on third-party carriers, and email delivery depends on third-party mail providers and your own mail host. Neither is guaranteed. We are not responsible for delayed or undelivered messages caused by carrier filtering, spam filtering, network issues, or incorrect contact information.

Text message delivery is subject to a monthly limit on message segments, tied to your billing period and shared between the notifications you receive and any replies you send (see Section 5). If that allowance is reached and you have a confirmed email address, we deliver the remaining notifications to that address instead, noting at the top of the message why it arrived by email.

Every notification email includes a link to stop email delivery. Using it when email is your only delivery channel makes your subscription inactive. If an email address hard-bounces or is reported as spam, we stop sending to it.

8. Subscription and billing

The standard plan includes both delivery channels — email and text message — at one price; email is not a separate or free tier. Pricing and billing terms, including any charges for additional phone numbers, will be presented to you at signup and may change with reasonable notice.

9. Termination

You may cancel your account at any time. We may suspend or terminate your account for violation of these terms or misuse of the service.

10. Disclaimer and limitation of liability

Courierly is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of the service.

11. Changes to these terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance.

12. Governing law

These terms are governed by the laws of the State of California, without regard to conflict of law principles.

13. Contact

Questions about these terms: hello@courierly.co

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